At Shriners Hospitals for Children—Cincinnati, the health and safety of our patients, families, volunteers and staff is our top priority. With the rapidly evolving situation regarding coronavirus (COVID-19,) we are closely monitoring local health departments and The Centers for Disease Control and Prevention (CDC,) and are actively following their recommendations.

We are working diligently to reschedule appointments postponed during the quarantine. We also understand you may feel some anxiety about bringing your child into the hospital. Our plans to restart routine care have been thoughtfully developed and implemented to keep everyone safe. We are also scheduling some appointments for new patients. If you have any questions, please call the hospital at 855-206-2096.

Families that have appointments of any kind are asked to arrive with ONLY ONE parent or guardian and no additional family members or guests.

When you arrive for your appointment, if you and your child are not already wearing a mask, you will receive one. You will both be screened for illness and will notice new safety precautions in place to promote clean hands, a clean environment, and social distancing.

We are here for you, and look forward to seeing you soon.


Patient rights and responsibilities

Policies and safety

Shriners Hospitals for Children — Cincinnati embraces a culture of care that respects the rights, needs, and safety of all patients and families. Our professional team will ensure you receive appropriate education regarding your child’s condition, treatment, and ongoing care needs.

Patients and families are encouraged to share their questions and concerns with the care teams as outlined in the patient rights and responsibilities brochure.

Health precautions

If, within three weeks of your admission date your child experiences any of the following conditions, please call our outpatient clinic at 513-872-6240 Monday through Friday between 8 a.m. and 4:30 p.m. to speak with a nurse.

  • Cough
  • Exposure to chicken pox or measles
  • Fever
  • Itching of body/scalp or lice
  • Night sweats
  • Rash or redness of skin
  • Sore throat
  • Upper respiratory illness
  • Vomiting or diarrhea


Patient responsibility

A parent or legal guardian must accompany your child on the day of admission. If legal guardianship is held by someone other than the biological parent(s), please bring guardianship papers with you to the hospital.

If custody is granted to one parent by the courts, a copy of this court order will also be needed for our records. The papers must be in English. When you arrive at the hospital, please check in at the security desk in the lobby.

Smoke free

Shriners Hospitals for Children — Cincinnati is a smoke-free campus.

Nondiscrimination policy

The mission of Shriners Hospitals for Children — Cincinnati is carried out without regard to race, color, creed, sex, sect, disability, national origin, or ability of a patient or family to pay. For more information, see our nondiscrimination policy.

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