At Shriners Hospitals for Children—Cincinnati, the health and safety of our patients, families, volunteers and staff is our top priority. With the rapidly evolving situation regarding coronavirus (COVID-19,) we are closely monitoring local health departments and The Centers for Disease Control and Prevention (CDC,) and are actively following their recommendations.

We are working diligently to reschedule appointments postponed during the quarantine. We also understand you may feel some anxiety about bringing your child into the hospital. Our plans to restart routine care have been thoughtfully developed and implemented to keep everyone safe. We are also scheduling some appointments for new patients. If you have any questions, please call the hospital at 855-206-2096.

Families that have appointments of any kind are asked to arrive with ONLY ONE parent or guardian and no additional family members or guests.

When you arrive for your appointment, if you and your child are not already wearing a mask, you will receive one. You will both be screened for illness and will notice new safety precautions in place to promote clean hands, a clean environment, and social distancing.

We are here for you, and look forward to seeing you soon.


Our care

Shriners Hospitals for Children — Cincinnati is one of only four freestanding hospitals in the country dedicated to the treatment of pediatric burns and specializing in plastic and reconstructive surgery. Our physicians’ experience and expertise in pediatric burn treatment, cleft lip and palate, complex wound and skin conditions, and plastic and reconstructive surgery makes Shriners Hospitals for Children — Cincinnati a first choice for care.

Inpatient care

During a child’s stay, we will do our best to help the family in every way. Our goal is to treat a child and to help the family adjust to the stress this injury has caused. Because children need love and emotional support from parents and families, we practice a “family-centered” approach to care.

Family-centered philosophy

We believe that all patients and families who come to this hospital have certain basic needs including the need for information, emotional support, and respect. We recognize that children need the love and emotional support of parents and family during the stressful time of hospitalization.

In recognition of all of these needs, we foster an environment that keeps parents and families close to the child and actively involved in meeting the individual needs of the child. The health care team and family develop a plan of care to meet the child’s physical, emotional, and developmental needs while in the hospital, and anticipate the family’s needs in continuing the child’s care at home.

Outpatient care

Outpatient services provides follow-up care for patients discharged from the hospital. Appointments for our plastic surgery and reconstructive surgery services are also seen in the outpatient services department. This department also manages and evaluates new referrals for small burn injuries and congenital disorders. Our physicians, nurses, occupational/physical therapists, and care managers work together to carefully evaluate a child’s condition, manage a child’s progress, and develop a care plan that provides the best possible outcome for the child.

Outpatient services also manage the telemedicine program. This program allows patients a way to access our skilled clinical staff without traveling to Cincinnati.

What is telemedicine?

Telemedicine map

Shriners Hospitals for Children — Cincinnati provides live interactive video conferencing between the medical team at the hospital and the patient/family in their community.

Patients come to Shriners Hospitals for Children — Cincinnati from all over the world to receive care for a variety of conditions, but once they return home, it can be difficult for local physicians to provide follow-up care. The Telemedicine clinic lets our physicians, nurses, and therapists easily see how a patient is progressing without the patient and his or her family having to travel and take time away from home, school, and work. Time is saved, costs are streamlined, and patients and families experience improved health care quality and accessibility.

Staff members at the telemedicine site have video teleconferencing equipment compatible with that at Cincinnati. Telemedicine appointments allows patients and physicians to communicate in a live two-way interactive videoconference. Patients are able to see and talk with the physician directly through the TV. The private information travels directly across phone lines, more secure and dependable transmission than the Internet.

Through its use, Shriners Hospitals for Children — Cincinnati has been able to expand its reach from the Gulf Coast to the Canadian border, with remote sites in nearly a dozen cities including Twin Cities, MN.; Chicago, IL.; Peoria, IL.; Evansville, IN.;  Terre Haute, IN.; Kansas City, MO.; St. Louis, MO.; Greenville, SC; Atlanta, GA.; and Tampa, FL.

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