At Shriners Hospitals for Children—Cincinnati, the health and safety of our patients, families, volunteers and staff is our top priority. With the rapidly evolving situation regarding coronavirus (COVID-19,) we are closely monitoring local health departments and The Centers for Disease Control and Prevention (CDC,) and are actively following their recommendations.

We are working diligently to reschedule appointments postponed during the quarantine. We also understand you may feel some anxiety about bringing your child into the hospital. Our plans to restart routine care have been thoughtfully developed and implemented to keep everyone safe. We are also scheduling some appointments for new patients. If you have any questions, please call the hospital at 855-206-2096.

Families that have appointments of any kind are asked to arrive with ONLY ONE parent or guardian and no additional family members or guests.

When you arrive for your appointment, if you and your child are not already wearing a mask, you will receive one. You will both be screened for illness and will notice new safety precautions in place to promote clean hands, a clean environment, and social distancing.

We are here for you, and look forward to seeing you soon.


Patient portal

The Shriners Hospitals for Children — Cincinnati patient portal provides you with safe and secure, continuous access to health information online. As part of our mission to provide the highest quality care for your child, we have made it easy and convenient for you to have access to the most up-to-date health information. Our patient portal provides you with access to key health record items.

  • Vital signs (height, weight, and BMI)
  • Lab results
  • Educational materials
  • Hospital visit summaries
  • Known allergies
  • Current and resolved health problems
  • The reason for your child’s stay in the hospital

To access the patient portal: please click here.

Educational videos

Instructions for using the patient portal
Instructions for viewing and sending documents from the patient portal

Technical questions

For technical issues or questions, support is provided by Cerner and is available 24 hours a day, seven days a week at 877-621-8014.

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