At Shriners Hospitals for Children—Cincinnati, the health and safety of our patients, families, volunteers and staff is our top priority. With the rapidly evolving situation regarding coronavirus (COVID-19,) we are closely monitoring local health departments and The Centers for Disease Control and Prevention (CDC,) and are actively following their recommendations.

We are working diligently to reschedule appointments postponed during the quarantine. We also understand you may feel some anxiety about bringing your child into the hospital. Our plans to restart routine care have been thoughtfully developed and implemented to keep everyone safe. We are also scheduling some appointments for new patients. If you have any questions, please call the hospital at 855-206-2096.

Families that have appointments of any kind are asked to arrive with ONLY ONE parent or guardian and no additional family members or guests.

When you arrive for your appointment, if you and your child are not already wearing a mask, you will receive one. You will both be screened for illness and will notice new safety precautions in place to promote clean hands, a clean environment, and social distancing.

We are here for you, and look forward to seeing you soon.


Access care

How to access care at Shriners Hospitals for Children — Cincinnati

Depending on the child’s condition, call our emergency burn referral phone number 866-947-7840 or our non-emergency/non-burn referral line 855-206-2096 to begin the process of admitting a child into our hospital or scheduling an outpatient clinic visit.

Contact us for a consult

You will receive a follow up call from the hospital within two business days.

Please keep in mind that communications through email or the internet are not secure. Although it is unlikely, there is a possibility that information you include in an email can be intercepted and read by other parties besides the person to whom it is addressed. Please do not include personal identifying information such as your birth date, social security number or personal medical information in any emails you send to us. No one can fully diagnose your condition from email or other written communications, and communication via our website cannot replace the relationship you have with a physician or another healthcare practitioner.

Shriners Hospitals for Children — Cincinnati accepts patients based solely on a child’s medical condition, regardless of a family’s ability to pay.

Follow up care

Shriners Hospitals for Children — Cincinnati continues to care for the child as they grow and develop through outpatient services and telemedicine options.

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