At Shriners Hospitals for Children—Cincinnati, the health and safety of our patients, families, volunteers and staff is our top priority. With the rapidly evolving situation regarding coronavirus (COVID-19,) we are closely monitoring local health departments and The Centers for Disease Control and Prevention (CDC,) and are actively following their recommendations.

We are working diligently to reschedule appointments postponed during the quarantine. We also understand you may feel some anxiety about bringing your child into the hospital. Our plans to restart routine care have been thoughtfully developed and implemented to keep everyone safe. We are also scheduling some appointments for new patients. If you have any questions, please call the hospital at 855-206-2096.

Families that have appointments of any kind are asked to arrive with ONLY ONE parent or guardian and no additional family members or guests.

When you arrive for your appointment, if you and your child are not already wearing a mask, you will receive one. You will both be screened for illness and will notice new safety precautions in place to promote clean hands, a clean environment, and social distancing.

We are here for you, and look forward to seeing you soon.

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Financial information

At Shriners Hospitals for Children — Cincinnati, there are no barriers to care. Doctors determine the course of care, and all care is provided regardless of the family’s ability to pay. When families do have insurance, the hospital will accept payment from insurance providers. However, insurance coverage is not a criteria for care. Any child under 18 with a medical condition that is within the scope of services provided is eligible for care.

Shriners Hospitals for Children is a 501(c)3 nonprofit organization. Shriners Hospitals for Children is committed to providing specialized care to children with orthopaedic conditions, burns, spinal cord injuries, cleft lip and palate, and certain other special health care needs, regardless of the families’ ability to pay.

You may ask for assistance with your hospital bill at any time during your hospital stay or, throughout the billing process.

Services not covered by insurance

Any service provided at our hospital not covered by a third party payer is covered by Shriners Hospitals for Children — Cincinnati.

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