At Shriners Hospitals for Children—Cincinnati, the health and safety of our patients, families, volunteers and staff is our top priority. With the rapidly evolving situation regarding coronavirus (COVID-19,) we are closely monitoring local health departments and The Centers for Disease Control and Prevention (CDC,) and are actively following their recommendations.

We are working diligently to reschedule appointments postponed during the quarantine. We also understand you may feel some anxiety about bringing your child into the hospital. Our plans to restart routine care have been thoughtfully developed and implemented to keep everyone safe. We are also scheduling some appointments for new patients. If you have any questions, please call the hospital at 855-206-2096.

Families that have appointments of any kind are asked to arrive with ONLY ONE parent or guardian and no additional family members or guests.

When you arrive for your appointment, if you and your child are not already wearing a mask, you will receive one. You will both be screened for illness and will notice new safety precautions in place to promote clean hands, a clean environment, and social distancing.

We are here for you, and look forward to seeing you soon.

Juliette’s Story

Juliette with hand wrapped up Juliette and mother with doctor

Shriners Hospitals for Children—Cincinnati should be the destination for any child who sustains a life-threatening major burn injury. However, even a small burn can become serious if not properly treated—and all children deserve the superior pediatric burn care of Cincinnati Shriners Hospital.

Three-year-old Juliette accidentally touched her family’s glass stove top, sustaining second-degree burns on the palm of her hand. Her mother Jodi immediately rushed her to the local urgent care clinic. After triaging Juliette’s wound, the urgent care staff called Cincinnati Shriners Hospital to set an appointment for further assessment. They were scheduled for the very next day.

Juliette

Later, Jodi described her first impressions of the pediatric specialty hospital in a Facebook post: “From the moment we walked in, Juliette received the best care,” she wrote, sharing details of the experience, and her amazement at the attentiveness of the nursing staff, both to her and to Juliette. “Nurse Emily asked Juliette questions to get to know her; they made the visit fun for her and were kind and patient.” Jodi recalled that she was taught how to dress Juliette’s injury at home, and given a week’s supplies to care for the burn. “Once her treatment was complete, Emily escorted us down to the clinic area so Juliette could pick out a toy for being so brave!” she shared.

The care a family receives from Cincinnati Shriners Hospital doesn’t end once they walk out the door. A child’s burn injury, whether large or small, is treated with the same thorough and knowledgeable expertise, for the best possible outcome.

“I had been home for one day, and received three calls from the nurses to check on Juliette and schedule her next appointment,” Jodi continued. “I am so thankful for Shriners Hospital and its awesome staff. I have felt such relief knowing Juliette is in the best of hands.”

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