How to access care
How to access care at Shriners Hospitals for Children:
Depending on the child’s condition call our emergency referral phone number (866-947-7840) or our non-emergency/non-burn referral line (855-206-2096) to begin the process of admitting a child into our hospital or scheduling an outpatient clinic visit.
For nonemergency conditions, complete the Schedule an Appointment form below. You will receive a follow up call from the hospital within two business days.
Shriners Hospitals for Children accepts patients based solely on a child’s medical condition, regardless of a family’s ability to pay.
Insurance:
Shriners Hospitals for Children accepts patients regardless of the families’ ability to pay. If the child is covered by private insurance or a state funding plan, the hospital will bill and accept reimbursement for services provided at our hospital.
Services NOT covered by insurance:
Any service provided at our hospital not covered by a 3rd party payor is covered by Shriners Hospitals for Children.
Transportation to the Cincinnati hospital:
Local Shriners can assist families with transportation to and from the Cincinnati hospital. Care coordinators and Outpatient Services can connect families with the local Shriner representative who can assist with transportation. Call 513-872-6229.
Family Accommodation:
Housing options are available and include rooming in and use of our family care unit. Our care coordinators are available to assist you. Our goal is to keep families close together.
Follow up care:
Shriners Hospitals for Children – Cincinnati continues to care for the child as they continue to grow and develop through outpatient services and telemedicine options.
School credit and assistance:
We offer attendance credit, along with assistance in obtaining school work from the child’s home school.
Visiting hours and Information:
- General visiting hours are 8:00 a.m. to 8:00 p.m. Families have 24-hour visitation.
- Children under age 18 must be supervised by an adult at all times.
- Alcoholic beverages, illegal drugs, and weapons are not permitted. Anyone with these items or under their influence will be asked to leave.
- Visitation is limited during flu season. Call 513-872-6240 for information.
- Always notify the hospital if the patient or a visitor has fever, vomiting, diarrhea, a productive cough or other signs of illness. Call 513-872-6240 or 800-875-8580, ext. 6240.
Parking
- Parking is free. Please register with security in the lobby after parking your vehicle.
Rooftop Cafe
- Our cafeteria, the Rooftop Café, is located on the 5th floor.
- Assistance with meals may be available. Contact family services/care coordination to determine if you are eligible at 513-872-6229.
IMPORTANT NUMBERS
Hospital Operator (513) 872-6000 or 800-875-8580
Surgery Scheduling (513) 872-6241
Family Services (513) 872-6229
Outpatient Department (513) 872-6240 or (800) 206-2096
Inpatient Nursing Unit (513) 872-6201 or (866) 947-7840
Nurse Care Coordinators (513) 872-6122
